to Save the Sale.
Click on a life preserver to learn more about RESCUE and discover how you can recapture lost leads, recover missed opportunities and reclaim lost revenue.
How It Works
Who's Calling staffs call evaluation professionals that are trained in dealership operations and have the skills to identify ineffective call handling.
Our certified call evaluation professionals listen to calls to target, evaluate and identify mishandled communications and lost opportunities.
Calls flagged as missed opportunities are logged and dealership-defined personnel are notified of the calls for prompt attention.
RESCUE features several top of the line capabilities including:
- Instant, per-call notifications
- Scheduled email delivery
- Call Manager options directly from email
- On-demand reporting
We offer more flexibility with instant and scheduled email delivery options along with industry leading Who's Calling reporting capabilities.
"The customer wanted a white truck we didn't have. We called them back after the missed opportunity notification and two days later, they drove out of the dealership in a brand new silver F-150."
North Carolina Ford Dealership. March 2011.
"With RESCUE, we realized we were losing customers because our receptionist needed more training on transferring calls with our new phone system."
Central Texas Honda Dealership. April 2011.
"Within the first week RESCUE was implemented, we brought two customers back in for additional service that was not initially offered on the customer's first call."
South Florida Chevrolet Dealership. April 2011.