Call Routing
With Who’s Calling’s Call Routing product you are able to route your numbers through a menu. This menu allows the caller to pick what area of the company they would like to speak to. You can choose from our Simple Menu Routing or Zip Code Routing services.
Simple Menu Routing (SMR)
- A basic call routing service for clients who would like to add to their current marketing initiatives
- Callers dial a specially-provisioned Toll-Free Number (TFN) which prompts them to choose within a menu to reach a specific location or department
- Clients can present up to a 10 option menu to their callers
- Usage is pulled from the client’s package of pooled minutes allotted
- Point-To's or menu selections can be a local number or a Who's Calling TFN
Zip Code Routing (ZCR)
- An additional call routing solution for clients that have multiple locations
- Through a specially provisioned TFN, clients can have calls routed to the nearest location based on the zip code the caller keys in when prompted
- Up to 15 locations are included in the setup
Request a Demo
To request a demo of our Call Routing product, click here or call .
Talk With Us Now
To speak with a member of our Sales Support team, please click the button below.
