Our Products
We understand that every business has different needs. Whether it’s tracking ROI or driving more sales, our extensive product line can fully optimize your marketing strategy and increase revenue. Our products can be mixed and matched to create a custom built solution that fits your business’ specific needs. These products are the “ingredients” that make our extensive marketing & sales optimization solutions the best in the industry.
Inbound Call Tracking
Inbound Call Tracking is a solution that your business can use to record phone calls for Quality Assurance and training purposes, identify missed leads, and capture key prospect information. In addition, Inbound Call Tracking allows you to track your marketing campaign effectiveness by assigning a unique Toll-Free Number (TFN) to each campaign. Read More
Outbound Call Tracking
Outbound Call Tracking benefits your business by measuring sales force productivity, tracking which leads are being followed up on and when, and capturing the results of each outbound call completed. All calls are automatically screened against the Do-Not-Call lists so you can be sure you are contacting someone legally. Read More
Pay Per Click (PPC) Call Tracking
(PPC) Call Tracking bridges the gap between online advertising and offline conversions, tracking phone calls back to the exact keyword(s) that generated them. Read More
Organic Search Call Tracking
Organic Search Call Tracking allows businesses to see which organic search terms and referring domains are driving phone calls from their website and gauge the success of their SEO efforts based upon phone call response rates. Read More
eNewsletter
The service delivers a professional, fully managed eNewsletter that is branded for each dealership and packed full of interesting articles and timely promotions. Read More
Inbound Call Recording
Inbound Call Recording can record any or all inbound calls so you can play them back at any time. This allows you to demonstrate the quality of the leads you provide, build customer loyalty and retention and sell more effectively. Read More
Outbound Call Recording
Outbound Call Recording allows you to capture basic outbound call data such as the user placing the call, who they called, and the time, date and duration of the call. Read More
Missed Call Notification
Missed Call Notification gives you the ability to capture information on every call whether it went unanswered, received a busy signal or occurred after hours. You can also receive instant email notifications on every missed call. Read More
Voicemail Broadcasting
Voicemail Broadcasting is the easiest way to reach every customer. This marketing solution gives you the ability to communicate with every customer by simply leaving a voicemail. Your business can deliver a consistent marketing message to your entire customer base that will increase both your response rates and your business revenue. Read More
Click-To-Call
Click-To-Call allows you to call prospects at the click of a button from within the Who’s Calling application. It is designed to improve staff efficiency and streamline the connection between prospects and local representatives. Read More
Click-To-Talk
Click-To-Talk is a cost effective communication tool that reduces caller abandonment by almost immediately connecting the customer with their sales representative straight from your website or email. This solution generates more revenue by improving customer convenience and satisfaction. Read More
RECOGNIZE
RECOGNIZE uses intelligent speech recognition technology to analyze inbound and outbound call recordings for customer-defined keywords, which are then displayed in an easy-to-review report where you can efficiently select and listen to the call recordings. Read More
RESCUE
RESCUE was developed to handle the process of sales and service call analysis to efficiently and effectively identify mishandled opportunities Read More
ROI Reporting
The ROI reports generated by connecting inbound lead calls to the deals they generate provide invaluable insight into the specific marketing efforts that are capturing new customers and generating revenue. Read More
Data & Email Sync NEW
Data & Email Sync, available to our automotive clients, creates two processes no other marketing solution can offer. The system will integrate with an ERA DMS and any changes made to your DMS will be synced to your AimData ADVANTAGE database. Read More
MYDASH NEW
MYDASH allows you to create a home screen, or dashboard, tailored to your needs and specific reports. Each user has their choice of up to 5 different reports to display on their MYDASH, such as Call Metrics, Total Calls Per Day, Total Missed Calls per day and many others. Read More
SNAPSHOT NEW
SNAPSHOT creates a call-by-call snapshot of the call's activity, including date and time, call type, campaign name and number, agent that handled the call, call duration and more. SNAPSHOT can also display all inbound and outbound call traffic handled by each agent at your business. Read More
REACT NEW
Who’s Calling REACT is a Windows desktop application that you install on your PC. The application can start automatically when you start up your PC. Once the application is running, it will provide screen notifications for any new inbound and outbound call. This gives you the ability to see all calls coming in and out of your business - in real time. Read More
Call Safe®
Call Safe gives you the training and tools you need to safeguard your business against possible Federal and State Do-Not-Call registry violations and potential costly fines. Read More
Call Evaluation
Call Evaluation helps you identify the types of calls your advertising is producing and allows you to determine which campaigns are generating revenue. You are also able to monitor how well each call is being handled by your staff, allowing you to focus on additional training if needed. Read More
Call Routing
Call Routing provides you with a suite of intelligent routing options, features and reports so you can ensure that your leads are going to the location that best serves your customers. This allows you to dramatically improve your caller’s experience by getting them to the location they need as quickly as possible. Read More
Call Sync™
Call Sync allows you to export any information gathered by Who’s Calling's call tracking services to any application that is able to receive that information such as your CRM database. This information includes: caller phone number, name and address, as well as the call recording from that call. This solution allows you to spend less time on data entry and more time selling. Read More
Call Mapping™
Call Mapping allows you to see exactly where your calls are coming from and map out more effective marketing strategies with our Call Mapping service. View by neighborhood or zoom out to see all calls received across the country. You’ll see exactly where your marketing is generating results, and where it isn’t. Read More
Local Number Tracking
Local Number Tracking (LNT) allows you to track a new local number, use telephony-based features and have access to web-based reporting and services on the Who's Calling user interface. Who's Calling will also do a search on the area code and prefix to see if new local numbers are available for your area. Read More
Intelligent Toll-Free Numbers
Intelligent Toll-Free Numbers give you access to easy-to-remember vanity numbers. When these numbers are used in conjunction with our call tracking solutions, you get a proven boost in response rates and gain valuable intelligence about your marketing efforts and customers. Read More
Voice View™
Voice View allows you to demonstrate lead quality from your media source, receive instant alerts on calls, capture lost leads, announce where your calls are coming from, gain immediate feedback on your advertising and improve the call-handling skills of your staff. Read More
About Our Products
Knowing if your marketing dollars are being used wisely can be challenging. Who’s Calling offers multiple products that will not only provide the data you need to maximize your advertising, but will also allow you to use current communication technology to effectively target your customers and prospects.
Request a Demo
To request a demo of our Call Tracking and Multi-Channel Marketing products, click here or call .
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