Outbound Call Tracking
With Outbound Call Tracking you'll have an end-to-end lead identification tracking solution. Who's Calling enables you to utilize a unique Toll-Free Number (TFN) solely dedicated to tracking outbound contact with customers and prospects. This will allow you to see exactly which leads are being followed up on and when. All calls will automatically be screened against the Do-Not-Call (DNC) registry including your company-specific list.
Who's Calling is now able to compliment your entire sales process and ensure greater productivity from your entire staff with addition of Outbound Call Tracking, providing you with a complete lead identification tracking solution.
Benefits of Outbound Call Tracking Include:
- Complete portability from office, cell and home phone
- Measures staff productivity and maintains service level standards
- Screens numbers automatically against the Do-Not-Call list and company-specific lists
- Captures the reason for or result of each outbound call
- Allows users to synchronize data with many lead management systems
- Use Call Safe® to remain compliant with Do-Not-Call regulations and avoid potential fines
Outbound Call Tracking assists you and your staff in capturing lost opportunities, establishing and maintaining long-term customer relationships and increasing your revenue. It's all part of Who's Calling's end-to-end lead tracking solution.
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