Missed Call Notification

It is a time consuming task tracking and listening to every call your business receives. However, it is necessary to know which of your advertising campaigns are generating leads and how well the opportunities are handled by your staff.

Missed Call Notification instantly identifies your sales and service opportunities, even those that were missed and presents them to you for instant follow-up. Your staff will know exactly who to call back and what they were interested in.

In addition to receiving Missed Call Notifications, a customer service professional will review all call recordings for you, using Who's Calling's Call Evaluation product, to classify the type of inbound call and thoroughly document how well the call was handled by your staff. Not only can this information be used as a benchmark of your staff’s performance, but it can also identify and track the types of calls your advertising services generate.